In many cases, an CRM system may not cover all your company’s needs 100%. Some companies have very strict and specific needs which require third-party solutions. Other companies have unique processes that can only be undertaken using in-house custom made solutions. Furthermore, some industries are mandated by governments or industry cops to adhere to specific standards and procedures.
IDN Communications' vast experience in development and customization serves to meet those needs beyond many companies’ expectations. We can make any application and customize it to your specifications no matter how complex. Whether it means integrating OpenERP with a third party application or customizing OpenERP’s code to suit your needs, IDN Communications has the know-how and the will.
Some of the common customizations we do are:
Integration with payroll service providers such as ADP, Paychex, Compupay, etc.
Integration with payment gateway such as Authorize.Net.
Integration with telephone systems – PBX such as Asterisk.
Integration with eCommerce solutions such as Magento.
Adding of features for specific business processes.
Integration with FedEx, UPS, and USPS.
Integration with corporate websites and intranets.
IDN communications will help amplify your business with our customized SugarCRM. Our CRM will help fit your company’s needs to complete the puzzle.