Manually merge eCommerce orders

This is a manual process when you want to do this, here are the steps to make sure everything is correct:

  1. Open sales order of the item you did not use in the standard shipping process.
  2. View the invoice and confirm it was marked as paid, if not register a payment.
  3. Go back to the sales order and click view delivery order.
  4. Edit the delivery order and put the tracking number in for Carrier Tracking Ref and save.
  5. Click on Deliver then Transfer.

This will keep everything correct and handle ship confirmation back to eBay/Amazon.

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